Bacana Play Casino

You’d be mistaken to view Bacana Play Casino as just another online operator with nothing new to offer. Every casino is a combination of what’s known to work and unique features that set each operator apart. In the case of Bacana Play, there is a lot that makes it stand out.

First of all, we love the color scheme and layout of this operator. At a time when most casinos choose to go with the grain and focus on subtlety, this operator does the opposite. You receive a warm welcome with a sea of orange on the main page, combined with white.

We also like that this casino incorporates vibrant graphics and animations but with a functional layout. The reasons to fall in love with Bacana Play are numerous, especially since the word “bacana” is Spanish for “rich person.” The name suggests that the gaming experience here can be lucrative, but more on that later. 

We found the game library, payment options, customer service, and mobile-friendliness to be impressive. As this operator is relatively young (on the market for just a couple of years), its global success is no surprise. Bacana Play operates under a Malta Gaming Authority license and the guidance of Titanium Brace Marketing, Ltd. 

Here’s an in-depth review of this casino to help you determine whether it is the right choice for your gaming needs.

Navigation & Design

One of the highlights of the Bacana Play Casino experience is the design of the website. Vibrant colors and exciting graphics seem impressive from the moment you access the main page. A pleasant combination of orange and white are attention-grabbing yet not tiring on the eyes.

The layout of the main page is simplistic but functional. The top of the page invites players to be responsible while gaming, and the header is home to the usual layout. To the center-right, you’ll find the username and password areas, as well as the login and registration buttons. The sub-menu containing shortcuts to relevant areas of the site is in the far right-hand corner.

Rotating banners sit below the headers and invite players to participate in various promotions and offers. A quick overview of payment options and game providers also rotates below the banners at a slower pace.

The next section of the main page contains a quick promo text showcasing the game library. Here, you have the option to view all games or browse individual titles with the help of the search bar. Players can also explore the current jackpots right below the game library. 

As you continue to scroll down, you can see an overview of the welcome bonus (more on this shortly), as well as promos for the Live casino and News wall. We particularly like the news wall as it lets you quickly access the latest games, daily picks, games of the month, and other exciting offers.

The rest of the main page is home to similar promotional texts and quick links. Among these are mobile availability, about us, and tournaments. As always, the bottom of the page is home to regulatory/licensing information, payment options, and more quick links. 

Welcome Offer

The structure of promotions and offers at Bacana Play Casino is sufficiently appealing. We like the combination of a cash bonus and free spins new players can claim upon signing up. You receive a 100% deposit match bonus of up to £50 and 25 Free Spins after registering an account. Claiming the welcome bonus requires using the bonus code “Bacana.”

Remember that you can only use the welcome offer Free Spins on the Book of Dead slot game. Additional terms and conditions also apply, such as a 60x wagering requirement. You can wager no more than £5 or 10% of the Free Spin and bonus winnings amount with an active bonus. The minimum deposit for claiming the welcome offer is £10.

Additional Promotions

Besides the welcome offer, we also like the selection of additional bonuses you can claim at Bacana Play. In particular, we found the “Free Spins for a Year” promo offer to be attractive. This offer provides players with free spins for an entire year with a 50% deposit match of up to £50. 

The Free Spins for a Year bonus is only available on the first deposit and only with the bonus code “BC50.” The minimum deposit and maximum bonus are £50, and you receive 10 Free Spins weekly on Thursdays or Fridays. The Deposit Plus bonus amount comes with a 30x wagering requirement, and the free spin winnings among features a 60x requirement. 

At the same time, this operator regularly provides additional offers to players. Examples include monthly rewards, daily picks, discounted spin packages, and regular tournaments. You can choose between Buy-in Tournaments, daily Freerolls, special events, Holiday tournaments, and many others. 

To access the current tournament offer, go to your account, then go to “Cashier” and open the Tournaments page on the left-hand side of the screen. 

How To Sign Up At Bacana Play Casino

Registering at this casino is a process that requires no more than 3-4 minutes of your time. You need to enter the necessary information into the designated fields, and before you know it, your favorite games will be waiting. If you’ve never registered at an online casino before, we’ve described the process in several steps below. 

1st step: Visit the official website of Bacana Play

2nd step: Click on the yellow “Register” button located in the upper right-hand corner of the main page

3rd step: Fill in the required information (full name, date of birth, gender, and email) and go to the bottom right-hand corner of the sign-up window to click “Continue”

4th step: Repeat the process in the following window (enter your address, house number, city, postcode, country, and mobile number)

5th step: Confirm you’ve read the privacy policy, that you’re of legal age, and that you agree with the terms & conditions

6th step: Opt whether you’d like to receive promotional emails and newsletters

7th step: Verify your email address/mobile phone number

8th step: Play.

Is Bacana Play Casino Mobile-Friendly?

This casino is among the few operators that offer a dedicated casino app for both iOS and Android devices. The apps are stable on both platforms, and the gaming experience is equally impressive as the desktop version. There are no lags or bugs; the games are not glitchy and run smoothly. Links to both apps are available in the center section of the casino website, and you can browse them in your respective play stores.

Game selection-wise, both apps are privy to almost an equal number of slots and other games as desktop players (~1100). Navigation through the apps is equally intuitive and logical, with a straightforward UI that all but mirrors the main desktop site. You can also enjoy live dealer and video poker games in the apps, which is impressive. 

Alternatively, if you don’t feel like downloading the app for any reason, you can access the site via a mobile browser. Gaming through your browser provides a miniature version of the desktop gaming experience. The games are quick to load, absent of glitches or lags, and provide an enjoyable and exciting time. 

Casino Games

The game library is a pleasure to browse, and we like the neatness of the game catalogue. You’ll find different accounts of the complete game selection at Bacana Play Casino, but the number exceeds 1,100. All of the available games come from reputable industry developers (full list available below). 

We liked the option of browsing games by categories such a “new” or “popular,” and even by generic terms like “roulette” or “slots.” You can also get creative and search by criteria such as theme, providers, number of reels, slot features, maximum bet, minimum bet, etc. You can even search by the level of volatility, which is a first even for us. 

For instance, you would get 19 different game options if you search for slot games featuring a “forest” theme, like IGT’s Pixies of the Forest. Similarly, you can choose between 236 options if you prefer 50+ pay lines and as many as 506 choices if you want to try your hand at high volatility games. 

It doesn’t end there: players can also cross-check these filters to narrow down their search. In the previously mentioned example, searching for high volatility, 50+ pay lines, and “forest”-themed games narrows down the search to two results. The first is Wish Upon a Leprechaun Megaways by Blueprint, and the second is Slots O’ Gold Megaways. 

Game Providers

Besides the game library and the browsing (filtering) options, we also liked the list of reputable software developers. The list includes names like:

• Evolution Gaming
• Williams Interactive
• Triple Edge Studio
• Thunderkick
• Slingo
• Shuffle Master
• Reel Time Gaming
• Red Tiger Gaming
• Realistic Gaming
• Rabcat
• Pragmatic Play
• Play’n Go
• Old Skool
• NextGen Gaming
• NYX
• Merkur
• Lightning Box
• Just for the Win
• IGT
• GVG
• Foxium
• Fortune Factory
• Elk Studios
• EGT
• Blueprint
• Big Time Gaming
• Barcrest
• Bally Wulff
• Bally Technologies
• 2By2 Gaming
• Yggdrasil
• Microgaming
• NetEnt.

Live Casino Options

The most satisfying way to enjoy the traditional casino experience is the Live Casino section. This section of the Bacana Play Casino is just as reliable and enticing as the rest of the desktop and gaming experiences. 

You can enjoy Live games via real-time streaming and communicate with the dealers and other players. We found no issues during our test; the streaming quality was excellent, and the games seamless with professional dealers and a pleasant pace. 

Some of the games you can enjoy in this section of the casino include Blackjack, Immersive Roulette, French Roulette, Auto Roulette. You can also play Casino Hold’em, Dream Catcher, Baccarat Squeeze, Benelux Slingshot, and more.

Remember that the Live Casino stream’s quality will largely depend on the speed and reliability of your connection. 

Deposit & Withdrawal 

The availability of specific payment methods for deposits and withdrawals depends on your location. Regardless, you can count on several major gateways in this regard. These methods include:

• Skrill
• EcoPayz
• PaySafeCard
• PayPal
• SoFort
• Visa
• Mastercard.

The minimum deposit to play real money games is £10, and the minimum withdrawal amount is £20. Accepted currencies include RUB/ZAR/SEK/NOK/DKK/USD/GBP/EUR/CHF/CAD and AUD. Additionally, deposits are mostly instant, and the casino team requires up to 24 hours to process players’ withdrawal requests. 

However, third party processing times also apply and may prolong the transaction times. Remember that there is no charge for withdrawing funds using online wallets and cards, but there’s a £10 charge for wire transfers (minimum transaction via wire transfer is £50). On the other hand, transactions exceeding £500 are free from processing costs.

Security

We like that Bacana Play Casino operates under an MGA-issued gambling license, but the official website welcomes UK punters under a UKGC license as well. Both gambling regulatory bodies are reputable and ensure this operator functions under strict criteria and requirements.

Standard SSL encryption protocols are also in place to ensure the safety of your personal and banking information. Simultaneously, eCogra serves as the official ADR body and handles all players’ complaints pertaining to financial transactions. We found no outstanding complaints against this operator.

Customer Support

As always, the first recommendation we offer to players facing issues with any aspect of their casino experience is the FAQ section. This area provides a solid starting point for resolving problems. If your problem persists, you have additional options at your disposal at Bacana Play Casino.

You can email customer service at support@bacanaplay.com, detailing your problem. Another option is Live Chat, which would receive full marks if it was available 24/7. Instead, Bacana Play only provides live chat between 06:00 and 00:00 UK time, which is a slight downside.

Lastly, we’re happy to report that players can also reach customer support through a dedicated phone line. Call +16477244691 to contact a live customer support representative who can assist in real-time. We love the fact that you can use a phone line, especially since this customer service method seems to be slowly dying out. 

Casino Markets

The list of restricted countries at Bacana Play Casino includes:

• The United States
• Turkey
• Switzerland
• Sweden
• Spain
• Slovenia
• Slovakia
• Singapore
• Serbia
• Romania
• Puerto Rico
• Portugal
• Philippines
• Mexico
• Lithuania
• Italy
• Israel
• Iran
• Greece
• Germany
• France
• Estonia
• Czech Republic
• Cyprus
• Belgium
• Australia.

Final Verdict

The Bacana Play Casino is worth trying out, as it has plenty to offer and only slight drawbacks. We believe players can enjoy the comprehensive game library, trusted payment options, attractive bonuses, and the design’s attractive graphics. There’s a lot to explore when it comes to this casino operator so remember to take your time.

The downsides are few if any. There’s the fact that the Live Chat option is not available 24/7, but you have a dedicated phone line instead. Overall, we struggled to find faults during our Bacana Play experience, and believe the same will apply to players worldwide.

We recommend this operator to both new and experienced UK punters. However, always read terms and conditions carefully before claiming any offers. Also, play responsibly and only if you are of legal age in your area. Follow these tips, and there is no reason not to have a fun time here. Good luck!